Compliant Healing Intelligent Platform

Your note already says it. CHIP shows you what a payer will say back.

CHIP reads the wound-care note your provider wrote — typed, scanned, or photographed — and turns it into the record a payer expects: measurements, healing trajectory, coverage criteria, and the products that match them.

Wound-care practices billing Medicare · nothing leaves our server

CHIP reading Wound #1 · sacrum
“Sacral wound measures 8.3 x 6.1 x 1.3 cm, 88% granulation, heavy serosanguineous drainage. Stage 4. Undermining present at 3 o'clock.”
Measurements8.3 × 6.1 × 1.3 cmread
ThicknessFull thicknessfrom stage 4
ExudateHeavyread
Trajectory−10.5% over 7 days2 visits
PerfusionNot documentedgap
Perfusion is not in this note. CHIP will not assume it. The gap is surfaced now, while the patient is still in the room.
How it works

Upload the note. Confirm the plan. Place the order.

No new charting system, no second place to type. CHIP works from the documentation your providers already produce.

01

It reads the note

PDF, scan, or a phone photo of a printed chart. Text extraction first, on-device OCR when the page is an image. Multiple visits of one patient merge into a single healing timeline.

02

It checks the criteria

Every finding is matched against the coverage rules that govern it, with the LCD or article named. What the note supports is marked. What it doesn't is flagged, not filled in.

03

You sign and order

Confirm the dressing or graft, and CHIP writes the clinical note for signature and carries the plan into a referral, HealKit, or NPWT order — quantities already calculated.

The record over time

Every measurement on one line — the same record a payer sees.

CHIP charts every measured visit and reads the trajectory the way a reviewer will. The software that supports a skin substitute when the record does will tell you just as plainly when it doesn't.

Two wounds, two answersShare of the starting wound area still open, by week of documented standard careFictional patients · illustrative

Wound ADiabetic foot ulcer · left plantar heel

Wound A: 100% of the starting area at week 0, 61% at week 8.

– Not todayArea down 39% in eight weeks of documented standard care. A wound that is healing has not failed standard care — and does not need advanced therapy.

Wound BVenous leg ulcer · left medial ankle

Wound B: 100% of the starting area at week 0, 95% at week 8.

✓ Criterion metNo measurable change across the last four weeks of documented standard care — the failed response a reviewer looks for. CHIP then checks every other criterion before anything is offered.

Share of starting area still open, percent
WeekWound AWound B
0100100
28697
47496
66696
86195
Wound A, skin substituteThe coverage criteria, read against the chartFictional patient · illustrative
6 of 8 documented. Not eligible today.
✓ MetChronic woundPresent 9 weeks
✓ MetMeasured at every visitLength, width and depth, this visit and the last
✓ MetStandard care documentedCollagen dressing, offloading, sharp debridement
✓ MetWound bed preparedDebrided to viable tissue
✓ MetInfection addressedDocumented, not assumed
✓ MetGlycemic control currentDrawn 23 days before the visit
! Not documentedAdequate perfusionNothing objective in the record. A reviewer will ask for it.
– Not metStandard care has failedThe wound is still healing on standard care.

Submitted as-is, this is a denial. CHIP shows it now — your denial letter, ten weeks early — and names the one line that closes the gap.

The rule CHIP will not break
If the note doesn't document it, CHIP says it isn't documented.

An undocumented depth is not zero. An unrecorded wound bed is not clean. A venous ulcer is not assumed painful because venous ulcers usually are.

Software that quietly fills a gap produces a record that reads well and cannot be defended. CHIP does the opposite: it shows you the gap while it can still be closed, and where a finding is true but rarely written down, it asks the provider to attest it — stored separately, so an auditor can tell what was read from what a clinician asserted.

Coverage

The rules it checks, by name

Not "AI-powered compliance." Specific policies, cited on the page, so your team can check CHIP's reasoning instead of trusting it.

LCD L33831Surgical dressingsPrimary and secondary selection by thickness and exudate, with the covered change frequency and the per-code allowance.
LCD L33821 · PA A52511Negative pressure wound therapyQualifying wound type, the programme that must have failed first, and the four conditions that exclude coverage.
Article A56175Non-contact ultrasound (97610)All eight qualifying criteria, and the codes it cannot share a date of service with.
NCD 270.3Platelet-rich plasma (G0465)Diabetic indication, the 20-week limit, and the wound-bed condition that has to hold before it applies.
Appeals & audits

Denied anyway? The appeal starts from the chart.

CHIP reads the denial letter, answers each finding from the record, and names what is missing — before anyone writes a word. Your staff starts from a draft, not a blank page, and the treating provider signs it.

Medical necessityNot reasonable and necessaryThe record does not support the need.
Safe & effectiveInvestigational / experimentalNot proven safe and effective for this use.
Standard careFailure of standard care not shownNo documented trial of conservative care.
UnitsUnits exceed the woundMore product billed than the wound supports.
All the way to the Administrative Law JudgeMedicare appeal levels · filing window in days from the prior decision
1 · RedeterminationThe contractor that denied it
120 days
CHIP drafts the redetermination letter
2 · ReconsiderationAn independent contractor
180 days
CHIP drafts the reconsideration request
3 · Administrative Law JudgeA hearing before a judge
60 days
CHIP drafts the pre-hearing brief and its exhibit index
4 · Medicare Appeals CouncilReview of the judge's decision
60 days
5 · Federal district courtJudicial review
60 days

Each deadline is computed from the decision date on the letter, so the clock is on the page, not in someone's head.

Before the auditor asksOne audit, twelve beneficiaries' complete recordsIllustrative figures

Drop in a patient's complete record. CHIP reads every page and says what would pass, what is at risk and what would fail — and what to gather while there is still time.

✓ Would pass 7 ! At risk 3 ✕ Would fail 2

Each line opens to the reviewer's checklist: what the record shows, why a reviewer would fail it, and the document that closes it.

For manufacturers

Your evidence is already in the charts.

A retrospective, within-wound study of your product — built from charts that already exist, generated on demand, with every exclusion printed.

CHIP reads the visit notes your customers' providers already write. For a manufacturer, that becomes real-world evidence without new enrollment or a survey: every wound your product touched, followed backwards in time, each one compared with its own standard-care weeks before your product.

01No new enrollmentThe record is built from signed visit notes that already exist — nothing estimated, nothing re-collected.
02Each wound is its own controlThe weeks before your product against the weeks on it, in the same wound. The non-responder is reported too.
03Beside its categoryHealing by product, aggregated and de-identified across every practice CHIP reads, split by wound type. Small groups are never shown.
04A study you can hand to anyoneWritten for your team and for clinicians, every figure traced to a dated chart line.
From notes to a studyEvery stage counted, every exclusion with its reasonIllustrative figures
Visit notes read
1,486
Wounds identified
402
Treated with your product
96
Standard care documented firstThe wounds in the study
48

48 excluded — each with its reason

Started on your product 24 Measured only once 14 No reliable start date 10
Each wound is its own controlMedian change in wound area · 48 woundsIllustrative figures

Change in area

Standard-care weeks before
−3%
Weeks on your product
−61%

Change per week

Standard-care weeks before
−0.6%
Weeks on your product
−7.4%

A per-week rate sits beside every total, so a longer window cannot flatter a result. 45 of 48 wounds reduced faster on the product; the 3 that did not are reported as non-responders.

Your product, beside its categoryMedian share of the starting area still open · weeks from first applicationIllustrative figures
Your productCategory median
Your product: 39% of the starting area still open at week 12. Category median: 57%.
Median share of starting area still open, percent
WeekYour productCategory median
0100100
28188
46478
65470
84764
104260
123957

Split by wound type — diabetic foot, venous leg, pressure. Comparators are other products in the same category and are never named. The comparison a payer will make anyway: make it first, from charts, with every exclusion printed.

The reportGenerated on demand · for your team or for cliniciansSample report · illustrative
−61%median area change on your product
−3%in the standard-care weeks before
45 / 48reduced faster on your product
  • Medians, never means — one fast closer cannot carry a product.
  • A per-week rate beside every total.
  • Exclusions counted on page one, each with its reason.
  • Every figure traces to a dated line in a signed visit note.
  • Limitations stated — observational, single-arm, standard care continued alongside.

Illustrative figures: the method is real; the numbers are not yours yet. No claim of superiority over any other product is made or implied. Patient data never leaves our server, and what a manufacturer sees is aggregated and de-identified.

Security

Patient data does not leave our server

Extraction, coverage checking and the clinical language model all run on our server, inside our own environment. That is an architectural property, not a policy promise — there is no outbound call to switch off.

01On-server extractionNotes are parsed and OCR'd in place. Nothing is sent to a third-party service to be read.
02Local clinical modelThe language model is installed with the platform and runs beside it. It makes no outbound requests.
03Opt-in cloud features, killableThe few features that do use an outside service are per-account, BAA-covered, and can be disabled platform-wide with one switch.
04Stored files are not web-readableUploaded records are served only to an authenticated session — never by direct link.

See it read one of your own notes

Bring a real chart — the messier the better. The most useful demo is the one where CHIP finds something your last denial was about.